Spin & Carve Support

Need help? Email mail@shubhsandes.com. We usually reply within two working days. Please include your device model and what happened.

Frequently asked questions

I bought Remove Ads (or another item) but it isn't showing.

Open the shop or Settings in the game and tap Restore purchases while connected to the internet and signed in to the same Apple ID (or Google account) you used to buy.

I got a new phone. How do I get my purchases back?

Install the game, sign in to the same Apple ID or Google account and tap Restore purchases. Progress and coins are stored on the device and are not transferred.

How do I get a refund?

App Store purchases: request it at reportaproblem.apple.com. Google Play: follow Google's refund instructions in the Play Store app.

How do I delete my data?

In the game open Settings → Delete my data, or delete the game from your device. Details are in the Privacy Policy.

Can I change my ad privacy choices?

Yes. In the EEA, UK and Switzerland, open Settings → Ad privacy choices.